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Enterprise Banking Copilot for Branch, Ops & Contact Centres

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Unveiling BFSI AI Solutions with NeoroTalks

Welcome to our BFSI Use Case Portfolio, where we demonstrate how NeoroTalks transforms traditional banking operations into secure, intelligent, and fully governed AI-driven systems. Each use case reflects real, high-demand banking scenarios-where compliance, speed, accuracy, and trust are non-negotiable.

In today’s fast-evolving financial landscape, banks and financial institutions must modernise operations without exposing sensitive data or violating regulatory mandates. NeoroTalks enables BFSI organisations to move from manual, fragmented processes to a unified Agentic AI operating layer-securely deployed on-prem or in private cloud.

Enterprise Banking Copilot for Branch, Ops & Contact Centres

Bank staff handle thousands of daily queries related to products, policies, transactions, and customer issues. Knowledge is scattered across manuals, SOPs, systems, and emails, leading to slow response times and inconsistent answers.

Key challenges include:

Slow response times

Inconsistent answers

Heavy dependency on senior staff

Unsafe usage of public AI tools

What NeoroTalks Solves

NeoroTalks delivers a role-based Enterprise Banking Copilot trained only on internal data:

Product manuals and SOPs

Policy documents

CRM and ticketing data

Transaction rules and FAQs

The copilot assists staff but never bypasses governance.

How It Works

With the rise of cloud computing, AI, cybersecurity threats, and digital transformation, businesses must continuously refine their IT strategies. An adaptive, forward-thinking approach ensures long-term success.

Customer documents are ingested securely

AI extracts and validates identity and financial data

Compliance officers review AI-assisted summaries

AI extracts and validates identity and financial data

Agents cross-check against AML/KYC policies

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