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Multilingual Customer Communication & Accessibility

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Unveiling BFSI AI Solutions with NeoroTalks

Welcome to our BFSI Use Case Portfolio, where we demonstrate how NeoroTalks transforms traditional banking operations into secure, intelligent, and fully governed AI-driven systems. Each use case reflects real, high-demand banking scenarios-where compliance, speed, accuracy, and trust are non-negotiable.

In today’s fast-evolving financial landscape, banks and financial institutions must modernise operations without exposing sensitive data or violating regulatory mandates. NeoroTalks enables BFSI organisations to move from manual, fragmented processes to a unified Agentic AI operating layer-securely deployed on-prem or in private cloud.

Multilingual Customer Communication & Accessibility

Banks serve diverse, multilingual customers. Language barriers reduce customer satisfaction and increase miscommunication risk.

Current Industry Challenge:

Language barriers reduce satisfaction

Increased miscommunication risk

Limited multilingual support capabilities

Inconsistent messaging across regions

What NeoroTalks Solves

Using UniVoice + Copilot, NeoroTalks enables:

Real-time multilingual support

Speech-to-text and text-to-speech

Summarised, compliant responses

Inclusive service delivery

How It Works

The multilingual communication system breaks down language barriers and ensures consistent, compliant customer interactions across all touchpoints.

Customer interactions occur in any language

UniVoice translates securely in real time

Copilot assists staff with compliant responses

Conversations are logged and auditable

Business Impact

Improved customer satisfaction

Inclusive banking services

Reduced communication errors

Consistent messaging across regions

Deployment Snapshot

Industry: BFSI – Customer Experience & Support

Solutions Used: UniVoice, Enterprise Copilot, Private AI Chat

Deployment: Private Cloud / On-Prem

Impact: Higher CX scores, inclusive service, consistent communication

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