IT Services, BPO & Shared Services – Use Case Portfolio
IT Services, BPOs, and Shared Services organisations operate under constant pressure-tight SLAs, high volumes, cost optimisation, workforce churn, and client expectations for speed and accuracy. While AI adoption is accelerating, most service organisations struggle to deploy AI safely across operations without breaking compliance, quality, or contractual obligations.
NeoroTalks changes this. NeoroTalks provides a secure, enterprise-grade Agentic AI platform that integrates directly into IT and BPO operations-automating workflows, assisting agents, and delivering measurable efficiency while remaining auditable, controllable, and client-safe.
Shared Services Workflow Automation (Finance, HR, Ops)
Shared Services teams rely on manual workflows for HR, finance, and operations, resulting in:
Current Industry Challenge
Long turnaround times
Email-driven processes
Human errors
Limited visibility
What NeoroTalks Solves
NeoroTalks enables Agentic Workflow Automation:
HR onboarding and policy handling
Finance approvals and MIS queries
Operations request routing
Human-in-the-loop governance
How It Works
Requests enter via chat or forms
AI agents route, validate, and process
Approvals are enforced automatically
Dashboards track performance
Business Impact
Faster service delivery
Reduced manual effort
Transparent operations
Deployment Snapshot
Industry: Shared Services
Solutions Used: Agentic AI Workforce, Workflow Builder
Deployment: On-Prem / Private Cloud
Impact: Operational efficiency, scalability