IT Services, BPO & Shared Services – Use Case Portfolio
IT Services, BPOs, and Shared Services organisations operate under constant pressure-tight SLAs, high volumes, cost optimisation, workforce churn, and client expectations for speed and accuracy. While AI adoption is accelerating, most service organisations struggle to deploy AI safely across operations without breaking compliance, quality, or contractual obligations.
NeoroTalks changes this. NeoroTalks provides a secure, enterprise-grade Agentic AI platform that integrates directly into IT and BPO operations-automating workflows, assisting agents, and delivering measurable efficiency while remaining auditable, controllable, and client-safe.
AI-Powered Reporting, MIS & Delivery Insights
Delivery reporting is manual, slow, and error-prone.
Current Industry Challenge
What NeoroTalks Solves
NeoroTalks enables Natural-Language Reporting:
Ask questions like "Show SLA breaches this month"
Generate dashboards instantly
Audit-ready outputs
How It Works
Delivery data is aggregated from multiple sources
Leaders ask questions in natural language
AI generates dashboards and reports instantly
Reports are formatted for client presentation
All outputs are audit-ready and traceable
Business Impact
Faster reporting
Better leadership visibility
Improved client confidence
Deployment Snapshot
Industry: IT/BPO – Reporting & MIS
Solutions Used: Text-to-Dashboard, Private AI Chat
Deployment: On-Prem / Private Cloud
Impact: Real-time insight