IT Services, BPO & Shared Services – Use Case Portfolio
Unveiling Agentic AI for High-Volume, SLA-Driven Operations
IT Services, BPOs, and Shared Services organisations operate at scale, under strict SLAs, cost pressure, and quality expectations. While automation exists, most operations are still fragmented, manual, and highly dependent on human effort-making them expensive, error-prone, and difficult to scale.
NeoroTalks transforms IT & BPO operations into a governed AI-powered delivery engine. By deploying Agentic AI, Private Copilots, Workflow Automation, and Analytics inside secure enterprise environments, NeoroTalks enables service organisations to increase efficiency, reduce cost, and maintain consistent quality-without compromising data security or client trust.
Process Automation for Shared Services
Shared services teams (Finance, HR, Procurement) still rely on emails, spreadsheets, and manual approvals.
Current Industry Challenge
What NeoroTalks Solves
NeoroTalks enables Agentic Workflow Automation that:
Automates approvals and handoffs
Extracts data from documents
Enforces business rules
Maintains full audit trails
How It Works
Requests are submitted digitally
AI agents validate and route
Approvals follow governed flows
Systems update automatically
Business Impact
Faster cycle times
Reduced manual effort
Process consistency
Deployment Snapshot
Industry: Shared Services
Solutions Used: Agentic AI Workforce, Workflow Builder
Deployment: Private Cloud
Impact: Faster processing, lower cost