IT Services, BPO & Shared Services – Use Case Portfolio
Unveiling Agentic AI for High-Volume, SLA-Driven Operations
IT Services, BPOs, and Shared Services organisations operate at scale, under strict SLAs, cost pressure, and quality expectations. While automation exists, most operations are still fragmented, manual, and highly dependent on human effort-making them expensive, error-prone, and difficult to scale.
NeoroTalks transforms IT & BPO operations into a governed AI-powered delivery engine. By deploying Agentic AI, Private Copilots, Workflow Automation, and Analytics inside secure enterprise environments, NeoroTalks enables service organisations to increase efficiency, reduce cost, and maintain consistent quality-without compromising data security or client trust.
AI Knowledge Assistant for Delivery Teams
Delivery teams waste time searching SOPs, runbooks, and client documentation.
Current Industry Challenge
What NeoroTalks Solves
NeoroTalks builds a Private AI Knowledge Assistant that:
Answers from approved documents only
Provides traceable references
Supports role-based access
How It Works
Documents are indexed securely
Users ask questions naturally
AI responds with exact references
Business Impact
Faster onboarding
Reduced errors
Improved productivity
Deployment Snapshot
Industry: IT Services
Solutions Used: Private AI Chat, Enterprise LLM
Deployment: On-Prem
Impact: Faster knowledge access