Telecom & Communications Use Case Portfolio – NeoroTalks
Telecom and communications providers operate some of the most complex, high-volume, and mission-critical infrastructures in the world. While AI promises automation and intelligence, most telecom operators struggle to operationalise AI safely due to fragmented systems, massive data volumes, real-time constraints, and regulatory obligations.
NeoroTalks enables telecom operators to move from reactive operations to proactive, AI-driven execution-securely and at scale. NeoroTalks acts as an AI Operating Layer across network, customer, operations, and business systems-deployable on-prem, private cloud, or hybrid-without exposing sensitive subscriber or network data.
Field Force & Technician Assistance
Field technicians struggle with complex installations, troubleshooting, and inconsistent documentation access.
Current Industry Challenge
What NeoroTalks Solves
NeoroTalks provides an AI Field Assistant that guides technicians with:
Step-by-step procedures
Equipment diagnostics
Historical incident context
How It Works
Technician queries via mobile or tablet
AI provides guided instructions
Actions are logged for audit
Business Impact
Faster field resolution
Reduced repeat visits
Improved technician productivity
Deployment Snapshot
Industry: Telecom – Field Operations
Solutions Used: Enterprise Copilot, Private AI Chat
Deployment: Hybrid
Impact: Faster fixes, lower OPEX